Muskaan Malaysia (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or purchase from us.

1. Information We Collect

When you interact with our website, we may collect the following information:

    •    Personal details: Name, email address, phone number, shipping/billing address.

    •    Payment details: Processed securely through our third-party payment providers (we do not store your credit/debit card details).

    •    Order information: Products purchased, order history, preferences.

    •    Website usage data: IP address, browser type, pages visited, and cookies for analytics and functionality.

2. How We Use Your Information

We use your information to:

    •    Process and deliver your orders.

    •    Communicate with you regarding your purchase, updates, or inquiries.

    •    Improve our website, services, and customer experience.

    •    Send marketing emails or messages (only if you have opted in).

    •    Prevent fraud, protect security, and comply with legal obligations.

3. Sharing of Information

We do not sell, rent, or trade your personal data. However, we may share information with:

    •    Service providers such as payment gateways, shipping companies, and IT partners to fulfill your orders.

    •    Legal authorities when required by law or to protect our rights.

4. Cookies

Our website uses cookies and similar technologies to:

    •    Improve site performance.

    •    Remember your preferences.

    •    Provide a smoother shopping experience.

You may disable cookies in your browser, but some parts of the site may not function properly without them.

5. Data Security

We take reasonable steps to protect your personal information. However, no online transmission or storage system can be guaranteed 100% secure. You share information with us at your own risk.

6. Your Rights

You have the right to:

    •    Access the personal data we hold about you.

    •    Request corrections to inaccurate or incomplete information.

    •    Request deletion of your data (subject to legal and business requirements).

    •    Opt out of marketing communications at any time by clicking “unsubscribe” in emails or contacting us directly.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.

8. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our website means you accept the revised Policy.