1. General

This website is operated by Muskaan Malaysia. Throughout the site, the terms “we”, “us”, and “our” refer to Muskaan Malaysia. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms. These Terms apply to all users of the site, including browsers, customers, and contributors of content.

2. Products & Orders

    •    We aim to provide accurate product descriptions, images, and pricing information. However, slight variations in color or detail may occur due to lighting or screen settings.

    •    By placing an order on our website, you confirm that the information you provide is accurate, complete, and current.

    •    We reserve the right to refuse, limit, or cancel any order if we suspect fraud, error, or misuse of our Services. If your order is cancelled, we will notify you and issue a refund (if payment has been made).

3. Pricing & Payments

    •    All prices are displayed in Malaysian Ringgit (MYR).

    •    Prices may change at any time without prior notice.

    •    Payment must be made in full at checkout using the payment options available on our website.

    •    By providing payment information, you confirm that you are authorized to use the chosen payment method.

4. Shipping & Delivery

    •    Orders will be processed once payment has been confirmed.

    •    Delivery times vary depending on location and courier service. While we strive to ensure timely delivery, delays caused by third-party couriers or unforeseen circumstances are outside our control.

    •    Risk of loss or damage to items passes to you once your order has been dispatched.

5. Returns & Exchanges

    •    We accept returns and exchanges within 7 days of receiving your order.

    •    To qualify, items must be unworn, unwashed, undamaged, and returned in their original packaging with tags attached.

    •    Sale and clearance items are non-returnable unless defective or damaged upon receipt.

    •    Customers are responsible for return shipping costs unless the return is due to our error (e.g., wrong or defective item).

    •    Refunds (if applicable) will be issued to the original payment method after inspection of returned items.

6. Intellectual Property

All content on this website — including text, graphics, logos, product images, and design layouts — is the property of Muskaan Malaysia and is protected by copyright laws. You may not reproduce, distribute, or use any content without prior written permission from us.

7. Limitation of Liability

    •    Muskaan Malaysia shall not be held liable for any indirect, incidental, or consequential damages resulting from your use of our website or products.

    •    We do not guarantee that our website will always be secure, error-free, or uninterrupted.

    •    All products are provided “as is,” and we make no warranties beyond those required by law.

8. Privacy Policy

Your use of this website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data. Please review it carefully before using our Services.

9. Changes to Terms

We may update or modify these Terms of Service at any time. Any changes will be posted on this page with a revised “Effective Date.” Continued use of the site after changes are made constitutes acceptance of the updated Terms.